Privacy Policy

When you create an account, we store your email and any display name you provide. When you post in our community rooms or stories, we store the content you share, along with a timestamp.

If you subscribe to our newsletter or contact us, we store the email and message you give us. Payment details are handled securely by our payment provider (Base44 Payments) — we never see or store your card information.

• To create and maintain your account and community access.
• To send the newsletter you signed up for, and occasional service updates.
• To respond to your messages and support requests.
• To improve our content and understand what helps our community most.

We use essential cookies to keep you logged in and basic, privacy-respecting analytics to understand which content is useful. We do not sell your data to third parties.

We work with trusted providers for payments (Base44 Payments) and email delivery. Each provider handles data under their own privacy practices, and we share only what's needed to deliver the service.

Anything you post in a public room or story may be seen by other members. Please don't share personal contact details or health information you wouldn't want others to read.

You can edit your profile, request your data, or ask us to delete your account and associated content at any time. Email us through the Contact page and we'll take care of it.

Vela Lume is for adults navigating menopause and is not intended for anyone under 18. We do not knowingly collect information from minors.

If we update this policy, we'll post the revised version here with a new date. Material changes will be highlighted in our newsletter.

Reach us anytime through the Contact page — we're a small team and we'll reply.